Terms & Conditions

The Site and its content are owned by Cake Bar Studio (hereinafter referred to as “Cake Bar Studio.”). These Terms & Conditions are published to clearly explain, outline, and lay out the rules, terms, and conditions of using, viewing, and/or browsing the Site and/or purchasing any service, or product offered on or by us or the cakebarstudio.co.uk.

By using the Site in any capacity, you voluntarily agree to these Terms & Conditions. You agree that you have read, understood, and consented to these Terms & Conditions.

1. DISCLAIMER

1.1 By using the Website, You understand that Our Content is for informational and educational purposes only. We do not warrant that the Website will be error-free or uninterrupted, or that any defects will be corrected. Users assume all risks associated with the use of the Website.

2. SECURITY

2.1 We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, We have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online. You can learn more about our Private Policy here.

3. ABOUT YOUR ORDER

3.1 Please make sure in advance of the date for picking up your order. Cake Bar Studio always tries to meet the client’s requirements and we understand that sometimes unpredictable things can happen to change an order. Please contact us as soon as possible.

3.2 We do not guarantee that we will always be able to accommodate if we are already fully booked. Please read carefully all the Terms & Conditions and the important information that we’ll send you.

4. PICK UP TIME

4.1 Please contact us in advance if you know you’re going to be late. If the delay is longer than expected we can’t guarantee that we will be available.

4.2 CHECK YOUR ORDER DURING PICKUP. WE CAN NOT ACCEPT A LATER COMPLAINT.

4.3 Once the order was handed over during the collection we are no longer responsible for the cake or any damages.

5. PAYMENT & REFUND POLICY

5.1 All prices are priced according to the exact design & size of your cake. All the sales are final.

5.2 Please note that the deposit is non-refundable. 

5.3 All the remaining balance must be paid 2 days before the day of the collection via bank transfer. If your order is not paid in full then it will not be completed.

6. FOOD ALLERGIES

6.1 Cake Bar Studio is not an allergy-free kitchen. We can not guarantee that our products are free from ingredients that may affect those with allergies.

6.2 Please discuss with us if YOU or ANY of your guests have special dietary requirements.

7.1 ADDITIONAL INFORMATION

7.1 Please note that the pictures are only an example. We never copy the exact picture of the cake.

7.2 We do not work with alcohol

7.3 We can not meet complaints about the taste. Our recipes are proven and made from quality ingredients only.

7.4 We do not send photos during the production process. Most cakes are completely decorated before pick up. 

8. CHANGES TO THESE TERMS & CONDITIONS

8.1 We reserve the right to change, amend, or otherwise alter these Terms & Conditions at any time without notice to you. When changes are made to these Terms & Conditions, we will update the “Updated on” date at the bottom of this page. If you do not agree with these Terms & Conditions, please do NOT use our Site, read or implement its Content, or Purchase anything from us.

9. CONTACT INFORMATION

9.1 If you have any questions or concerns regarding these Terms & Conditions, you may contact us using the following information:

Email: info@cakebarstudio.co.uk

Last updated September 5th, 2023

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